-Once your transfer has been completed and has safely arrived in one of our accounts we will then start the process of converting it into crypto and sending the crypto to your wallet. This process takes between 24 and 48 hours depending on which cryptocurrency you would like to receive. Monero (XMR) should be delivered within 24 hours of your transaction being received. Bitcoin (BTC) could take up to 48 hours because unlike Monero it needs to be cleaned. We use chipmixer for cleaning btc as they are a well known and secure cleaning service.
