Hi, Travelers!
We would like to reveal some information on the current situation around seasonal rewards.
Starting from the end of the season, when the problem was acquired, our team began to solve it.
Unfortunately, no attempts to fix the problem were successful and we decided to raise the gas price to 15 gwei.
As we have already said, the cost of the transaction fee was very low, which is why your transactions could get stuck and delayed.
When the season ends or there is a massive claim of heroes, as in the case with Binance heroes, the network is heavily loaded. Those transactions that cost more are processed. In order to guarantee stable passability of transactions and their speed, we are forced to slightly increase their cost.
After increasing the gas, rewards will be credited to your wallet automatically, after some time, compensating for past attempts to claim rewards. If they do not reach you, do not rush to claim them again. In this case, contact @apaxxucaxes.
