2022-04-20 03:48:04
Hey everyone, we've gotten a number of inquiries about DevvX accounts. As a quick summary, Devvio's blockchain, DevvX, has a number of independent shards (which are independent blockchains) that run different applications. Our identity shard is
https://devv-id.main.devvio.com/
Different shards use the same login information. Other applications (like our DevvX application downloadable at https://devv.io, or the LitCraft Nysperience game, for example) also use the same login as the devv-id shard. Some early accounts were affected by some internal changes we made (one change, for example, came from internal capitalization modifications and related salting of passwords). If you're having problems logging in to your account, please follow these steps.
1. Go to https://devv-id.main.devvio.com/
You can register here if you don't already have an account. After registering, verify your account using the email you receive.
2. If you already have an account, click "Login" at the top right
3. On the pop-up window, click "Can't Log In?" on the bottom right of the window
4. The first step in making sure you can log in, is verifying your username is correct. Click on "Can't Find Your Username?" in the middle of the panel.
5. Enter your email and click the "Resend" button. You'll get an email to the address you entered, and in the email it will say "Account Name: [your account name]. BE SURE TO CHECK YOUR SPAM FOLDER for this email.
6. Next, go back to the login screen (steps 1-3 above), and this time click on "Can't Find Your Verification Email". Again enter your email and hit the Resend button. Again, check for an email (and again, make sure it isn't in your spam folder). Copy and paste the verification email link into your browser (it will looks something like https://devv-id.main.devvio.com/verify/[code given in your specific email]). You'll see a message that thanks you for verifying your email address after you visit the link.
7. Go back to the login panel (steps 1-3 above). This time click on "Can't find your password?" (note: it may already be on the screen to reset your password). Enter your exact username from step 5 above. Then click the Reset button.
8. You'll get an email to reset your password. Copy and paste it into your browser (it will look something like. https://devv-id.main.devvio.com/auth/password/reset/[code given in your specific email]). Enter your exact username from step 5, then enter your password, and confirm your password.
9. Go back to the login to test, from steps 1 & 2 above. Use your exact username from step 5, and use your exact password you entered in step 8.
That login and password will allow you to login to all your DevvX apps.
If you still can't get in after these steps, contact
[email protected]
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