#Chatbots: what they are for and how they can be used by compa | Enkronos Announcements

#Chatbots: what they are for and how they can be used by companies

A #chatbot is #software capable of conversing with a user in natural language, understanding the user’s intentions and responding according to the guidelines given by the company or based on the #data it has. #AI helps the chatbot better understand the context and tone of the conversation.

https://medium.com/enkronos/chatbots-what-they-are-for-and-how-they-can-be-used-by-companies-277fc58bf677