OKX Reports Customer Service Difficulties Due to Alibaba Cloud Issues
Cryptocurrency exchange OKX has reported difficulties in customer service due to problems on the side of cloud service provider Alibaba Cloud. The company said that users' assets are safe.
“There is an intermittent connection error with our cloud provider that impacts user experience. We solve the problem together. Funds are safe,” the statement said.
Some users have reported that the exchange has suspended deposits and withdrawals. According to Etherscan, at the time of writing, the OKX address had not been involved in transactions for more than six hours.
