2022-01-18 12:40:41
Announcement of BTC/USDT Market Delay Resulting in Abnormal Transaction Data
Dear VNSMART users,
According to a lot of user feedback, the spot transaction BTC/USDT quotation was delayed at 11:30 on January 17, 2022, Singapore time, resulting in abnormal transaction data of some users.
After monitoring by our technical engineers, we found that anomalies in data sources mainly came from Huobi big data error, therefore the transaction did not reflect the real transaction price. Now we have updated and fixed the problem. For users with abnormal profit and loss of transaction data during this period, we will make the following corrections:
1. The Platform will compensate users for their trading losses within 1 working day;
2. For customers who make profits by using wrong prices during this period, we will deduct profits, return transaction margin, and related procedures fee.
It is the obligation and responsibility of every platform and every user to maintain fair and just transactions and promote the positive development of Blockchain.
Thanks for your support and subscribe to VNSMART.
VNSAMRT
January 18, 2022
https://vnsmart.com/guan/NewsDetails?lang=cn&QAtype=1&id=114&time=1642500850888
417 viewsedited 09:40