- You're in our distribution list and haven't received your $CSHIP: https://docs.google.com/spreadsheets/d/1PJNLNswtZJfGeugS9DD1DPKdk-tFRORAuwbz0VaIZII/edit?usp=sharing (remember to check all Private 1, Private 2 and IDO sheets).
- Your pre-purchased boxes don't appear in your game account.
If you've opened any boxes and it disappears after refreshing the page, it's normal. The connection between frontend and backend is slightly delayed/congested now, however once the ships appear in your game account, they're yours, they can't be gone for no reason. Just try again later.
