# -known-bugs - Eric_Koii Hey all! Some community members are | Koii Announcements

# -known-bugs - Eric_Koii
Hey all! Some community members are experiencing longer than normal load times on koi.rocks as well as delays in receiving KOII from the faucet and from manual transfers. The team is aware of the issue and is actively working to fix it. If you encounter any other issues please submit a support request through the form located at https://koii.me/support and someone on the team will get back to you as soon as possible.

We appreciate your patience as we get everything back up to speed.

The team has identified and resolved the issue. Transaction times should be back to normal as of 3:00pm EST on Jan 27 2022